For small and mid-sized clinics
Your front desk is running the clinic. It should not also be doing the typing.
AI and automation for small and mid-sized clinics: intake that is not keyed in twice, cover confirmed before the appointment, and recalls that do not depend on a quiet afternoon.
Where the week goes.
Four jobs that follow a pattern, still done by hand. They are the ones worth looking at first, because a pattern is the part a machine can take.
Intake gets typed in twice
The patient fills in paper, then a staff member reads the handwriting and keys it into the system. Anything missing surfaces at the desk.
Intake arrives digitally, checked for the fields that actually matter, and reaches the record without being retyped.
Cover is confirmed at the desk
Eligibility gets checked with the patient already in front of you, so a problem becomes a delayed appointment or a denied claim.
Coverage and referral requirements are checked days ahead, and only the failures need a person.
Authorisations run on one person chasing
Prior authorisation is a stack of calls and faxes that one person holds in their head. When they are off, it stops.
Every request carries a status, a next action, and a reminder, so the work survives somebody being away.
Recalls depend on a quiet afternoon
The follow-up list is a spreadsheet someone works through when the day allows. The day rarely allows.
Reminders and recalls send themselves, capture the reply, and escalate only the ones nobody answered.
We have not shipped an engagement in this sector yet. When we do, it goes here. Until then this page describes what we would build, not what we have delivered — our one published case study is in medical billing.
The same four services, pointed at this.
Nothing on this page is a separate product. It is AI workflows, automation, custom software, and web — applied to the way your business already runs.
Stay in the loop. Stay ahead.
Your discovery session starts before we even meet.
Tell us about your business in a two-minute form and our AI discovery agent will interview you before the call, so we arrive already understanding it.